We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you engage with our packing and moving services.

2. Information We Collect

  • Personal Details: Name, phone number, email address, billing address, delivery address.
  • Service Information: Moving date, origin and destination addresses, type of goods, special instructions.
  • Payment Information: Transaction details (processed securely through third-party payment gateways).
  • Digital Data: Website usage, cookies, and IP address for service improvement.

3. How We Use Your Information

  • To provide packing, moving, and relocation services.
  • To communicate updates, confirmations, and customer support.
  • To process payments and generate invoices.
  • To improve our services and customer experience.
  • To comply with legal and regulatory requirements.

4. Information Sharing

We do not sell or rent your personal data. Information may be shared only with:

  • Service Partners: Transporters, insurance providers, or subcontractors directly involved in your move.
  • Legal Authorities: When required by law or to protect our rights.

5. Data Security

We implement strict security measures to protect your data against unauthorized access, alteration, or disclosure. Payment details are encrypted and processed through secure channels.

6. Data Retention

Your personal information is retained only as long as necessary to fulfill the services and comply with legal obligations.

7. Your Rights

You have the right to:

  • Access the personal data we hold about you.
  • Request corrections or updates.
  • Withdraw consent for marketing communications.
  • Request deletion of your data, subject to legal requirements.

8. Updates to Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the revised effective date.

9. Contact Us